Frequently Asked Questions

Masar is a smart platform that uses artificial intelligence technologies to screen and analyze resumes. The platform uploads hundreds of resumes, analyzes them automatically, and matches them with job requirements to provide a comprehensive report of the best candidates ranked by suitability.

Usually the process of screening hundreds of resumes takes only 5-10 minutes

The platform supports the following formats: PDF, DOC, DOCX. These are the most common and used resume formats in the job market.

Absolutely, the platform supports screening resumes in both Arabic and English

The analysis system accuracy reaches 95% thanks to using advanced machine learning algorithms. The system continuously improves through learning from data and regular updates.

The system uses Natural Language Processing (NLP) techniques to extract and analyze skills and experiences from texts, then compares them with job requirements and calculates the match score for each candidate.

Yes, evaluation criteria can be customized according to each job requirements. You can specify required skills, years of experience, educational qualifications, and any other criteria specific to the job.

The system is designed to handle different resume formats. In case of difficulty reading a specific file, it will be marked in the report with clarification of the problem type.

Yes, we provide free screening for a limited number of resumes so you can try the platform and evaluate the quality of results before subscribing to paid plans.

We offer several plans to suit different needs: Basic plan for small companies, Advanced plan for medium companies, and Enterprise plan for large companies and government institutions.

Yes, we offer progressive discounts for companies that use the platform intensively. The more resumes screened monthly, the lower the price per screening.

Yes, you can cancel the subscription at any time without any additional fees. The subscription will remain active until the end of the paid period then will be automatically stopped.

Yes, we use the latest encryption technologies to ensure complete protection of candidate data

No, we do not keep any copies of resumes after the analysis process is completed. All files are immediately deleted from servers after producing the final report.

No, we do not share any data with third parties for commercial or marketing purposes. Data is used only to provide the requested service and remains completely confidential.

We apply several security layers: data encryption, advanced firewalls, continuous system monitoring, secure backup, and strict access control to data.

Reports can be exported in different formats: PDF for viewing and printing, Excel for additional analysis, or JSON for integration with other systems.

Yes, we provide APIs for integration with popular HR management systems. Companies can connect the platform with their existing systems.

We provide comprehensive technical support via email, phone and live chat. The support team is available during official working hours and responds to inquiries within 24 hours.